Privacy Policy

Elite BioTransport (“we,” “our,” “us”) is committed to protecting the privacy of our clients and ensuring the secure handling of sensitive medical materials and information. This Privacy Policy outlines how we collect, use, and safeguard information in compliance with HIPAA and other relevant regulations.

1. Information We Collect

We collect the following types of information:

• Personal Information: Names, contact details, and addresses of clients and recipients.

• Medical Transport Information: Data related to medical specimens, supplies, and deliveries.

• Tracking and Monitoring Data: Barcodes, timestamps, and real-time location tracking for security and compliance purposes.

• Technical Information: IP addresses, browser type, and usage data for website security and improvement.

2. How We Use Your Information

We use collected data to:

• Provide medical transport services.

• Ensure compliance with OSHA, US DOT 49CFR 173.6, and HIPAA regulations.

• Maintain safety and chain-of-custody procedures.

• Improve and enhance our services.

• Communicate service updates and operational notices.

3. Data Protection and Security

We implement strict security measures to protect sensitive data, including:

• HIPAA-compliant handling of patient-related information.

• Secure tracking and barcoding systems.

• Background-checked, drug-tested, and trained employees.

• Encryption and access control measures for electronic data.

4. Data Sharing and Disclosure

We do not sell or share personal data except:

• With healthcare providers and clients for service fulfillment.

• As required by law or regulatory authorities.

• To ensure safety in emergency transport situations.

5. Your Rights and Choices

• Clients may request access to their data.

• Clients can request corrections or deletion of personal information unless prohibited by legal requirements.